From when to when can I participate?
Can I get a code even though I bought a product that doesn't have a code printed on it?
Why does the app show me that my code is wrong?
How do I see if I will get a guaranteed prize ("collect and get") or if I'm participating in a raffle or instant win?
How many prizes can I win? Is there a limit?
Where can I see my prizes and how long does it take for my prize to arrive?
What do the numbers below the prizes mean? (e.g. present symbol 0/1)
Is there a limit on how many Coins and/or Gems I can get a day?
When will more prizes be added?
I mistakenly spent my coins and/or gems on a prize. Can I get them back? Or can I exchange my prize?